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Qingdao Kutesmart Co.,Ltd. and its affiliated companies (collectively referred to as "Kutesmart" or "we") are well aware of the importance of protecting the personal information and privacy security of children (referring to minors under the age of 14, the same below) for you as parents/other guardians (hereinafter referred to as "you") and the children. On the basis of the Kutesmart Privacy Policy, we hope to explain the relevant matters such as the corresponding processing rules when we process children's personal information through this Kutesmart Children's Privacy Protection Guide (hereinafter referred to as "this Guide"). As the parent or other guardian of the child under your guardianship (hereinafter referred to as "the child"), you must carefully read and thoroughly understand this Guide before using Kutesmart's products and services (hereinafter collectively referred to as "our products and services"), especially the clauses marked in bold, which should be read with emphasis. Only after confirming that you fully understand and agree to all clauses can you start using our products and services to process the child's personal information.
Your understanding and cooperation are essential for us to protect the child's personal information and privacy security. To safeguard the legitimate rights and interests of the child, we hope you can assist us to ensure that the child uses our products and services and submits personal information with your consent and guidance. If we learn that our products and services involve children's personal information, we will take special measures in accordance with this Guide to protect the children's personal information we obtain. If you do not agree to the content of this Guide, please immediately stop accessing/using our products and services.
We do not provide our products and services directly to children. Children must notify their guardians to read this Guide together, and seek the guardians' consent and guidance before using our products and services and submitting personal information.
This Guide is a special rule formulated on the basis of the privacy policy corresponding to the Kutesmart products you are currently using (hereinafter collectively referred to as "Product Privacy Policy"). In case of any inconsistency between this Guide and the Product Privacy Policy in terms of children's personal information protection, this Guide shall prevail; for matters not specified in this Guide, the Product Privacy Policy shall apply.
After you have read this Guide, if you have any questions about this Guide or matters related to this Guide, you may contact us through the feedback channels listed in the "How to Contact Us" chapter of this Guide, and we will provide you with answers as soon as possible.
This Guide will help you understand the following contents:
Please be aware that we do not have products or services specifically designed for children. Therefore, under normal circumstances, we may not be able to identify and determine whether the personal information we process belongs to children, and we will process children's personal information in accordance with the Product Privacy Policy. For details on the scope, purpose and method of collecting and using personal information, as well as the consequences of refusing to provide personal information, you can refer to the Product Privacy Policy.
You acknowledge and confirm that, in accordance with the provisions of relevant laws and regulations, the collection of children's personal information may not require the authorization and consent of the child's guardian in the following circumstances:
The children's personal information collected and generated by us during our operations within the territory of the People's Republic of China (for the purpose of this Guide, excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region and Taiwan Region of the People's Republic of China) will be stored within China.
We will only retain the child's personal information for the necessary period to achieve the purposes stated in this Guide, unless there are mandatory retention requirements under laws and regulations. After the expiration of the necessary period, we will delete or anonymize the child's personal information, unless otherwise specified by laws and regulations.
If we terminate our services or operations, we will promptly stop activities of continuing to collect children's personal information. At the same time, we will comply with the requirements of relevant laws and regulations to notify you in advance, and delete or anonymize the child's personal information after terminating the services or operations, unless otherwise specified by laws and regulations or regulatory authorities.
We attach great importance to the security of children's personal information and take all reasonably feasible measures to protect it. For staff who may have access to children's personal information, we adopt the principle of minimum necessary authorization, strictly set information access rights, and control the scope of those who can access children's personal information; we conduct personal information protection impact assessments and record the processing situation; we take technical measures to record and control the behavior of staff in processing children's personal information to prevent illegal copying and downloading of children's personal information, and take appropriate security measures and technical means to protect children's personal information to prevent loss, abuse, unauthorized access or disclosure, tampering, damage, etc.
If you want to know more, please refer to the "How We Protect and Store Your Personal Information" chapter of the Product Privacy Policy.
We may revise the clauses of this Guide in a timely manner according to the update of products and services and the relevant requirements of laws and regulations. Such revisions shall form part of this Guide. For major changes, we will provide you with a prominent notice, for example, we will explain the specific changes of the rules through pop-ups, private messages or special prompts on the page you are browsing, and obtain your explicit consent again. To ensure that you can receive notifications in a timely manner, we recommend that you access or update our services in a timely manner. If you do not agree to the new revised content, please immediately stop using the services stipulated in this Guide. If you choose to continue using the relevant services, it shall be deemed that you have fully read, understood, agreed to and accepted the new revised content. If changes in objective circumstances and business policies require us to interrupt or terminate relevant services, we will notify you in a timely manner, and we ask for your understanding and recognition in this regard.
If you have any questions about this Guide, or any complaints or comments about the processing of children's personal information, you can contact us through the following methods. Under normal circumstances, we will reply within 15 days:
Send an email to: service@kutesmart.com
We have appointed a person in charge of personal information protection, and the contact information is: Xuhua@kutesmart.com
This policy shall take effect on the date of issuance.
To comply with the requirements of relevant laws and regulations and clearly show you how we process your personal information, we have formulated this list in accordance with the Kutetailor Platform Privacy Policy. This list aims to concisely specify the types, purposes, and necessity of personal information we collect when providing you with various services.
| Business Scenarios | Collection Purposes | Types of Personal Information | Examples of Personal Information Categories |
|---|---|---|---|
| Lead Registration | The system only provides the lead registration function; account registration is triggered by filling in the corresponding account in the background to initiate the BPM process. | Basic lead information | Customer's name, gender, contact phone number, address, company name |
| CRM | Allows viewing of Customer's information for placing orders. | Customer information | Customer's name, email address, mobile phone number, weight, height, address code |
| Order Center | Allows viewing of information about created orders. | Order information | Order placement time, production start date, delivery date; size information including special body features, net body measurement, and matched ready-to-wear size |
| SHIPPED | Allows viewing of order shipment-related information. | Shipment address information | Logistics information including order information of the delivery address, waybill number, courier company, shipment date, and receipt time |
| My Bill | Allows viewing of billing records such as order payments. | Billing information | Transaction date, transaction item, account name, order number, product category, customer's name, customer's company name, income/expense |
| Virtual AI Fitting | Identifies key human body points, contours, and body shapes to realize the virtual AI fitting function. | Image information | Human body image information uploaded by you |
| Image-Based Search/Text-Based Image Search | Retrieves and matches similar images or products in the image library based on the images you upload or the text you input. | Image and text information | Image information and input text information |
| Multilingual Service | Identifies your device's language settings and automatically translates the text content in the application into your preferred language to provide a multilingual interface service. | Device and preference information | Device language preference |
To ensure the realization of relevant functions and the stable operation of the application of Kutetailor Platform, we may access Software Development Kits (SDKs) provided by third parties or cooperate with third parties through other means to achieve relevant purposes. This list is intended to clearly show you which third parties we may share your personal information with during your use of our services.
We will conduct strict supervision and management over the information acquisition behavior of third parties and do our utmost to protect the security of your personal information.
| Name of Third-Party Subject | Type of Shared Information | Purpose of Use | Usage Scenario | Method of Sharing | Third-Party Personal Information Processing Rules |
|---|---|---|---|---|---|
| Zhongtong Express, Road Transportation Shipping, FedEx Express, DHL Express, TNT Express, Yunda Express, UPS Express, SF Express, EMS, Kuayue Express, Yuantong Express, Shentong Express, JD Express, WYYX, ANWL, Freight Forwarder (Youjixian), Debang Logistics | Name, phone number, address and order number of the consignor and consignee | To fulfill your order and deliver the products you purchased to you | When delivering products to you | Background interface transmission of the logistics system | For details, please refer to the privacy policies on the official websites of respective express delivery/logistics companies |
| Volcano Engine (Human Portrait & Body SDK) | Human body image information uploaded by you | Identify key human body points, contours and body shapes to realize the virtual AI fitting function | When providing you with the AI fitting function | Interface transmission | https://www.volcengine.com/docs/6256/64902 |
| Huawei Cloud (Image Search SDK) | Image information and text information uploaded by you | Retrieve and match similar images or products in the image library based on the images you upload | When providing you with text-to-image search and image-to-image search services | Interface transmission | https://www.huaweicloud.com/declaration/sa_prp.html |
| Weglot SDK | Text content of the pages you browse, device language preference | Identify your device's language settings and automatically translate the text content in the application into your preferred language to provide multilingual interface services | When providing you with multilingual interface switching services | Interface transmission | https://www.weglot.com/privacy |
Qingdao Kutesmart Co.,Ltd. and its affiliated companies (collectively referred to as "we" hereinafter) attach great importance to users' privacy and personal information protection. When you use our products and services, we may collect and use your relevant information. We hope to inform you through this Privacy Policy of Kutetailor Platform (hereinafter referred to as "this Policy") about how we collect, use, store, share and transfer such information when you receive our product services, as well as the ways we provide for you to access, update, control and protect such information.
We are well aware of the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and abiding by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purposes, the principle of choice and consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc.
At the same time, we promise that we will take corresponding security protection measures to protect your personal information in accordance with mature industry security standards. Please carefully read and understand this Policy before using our services. If you do not agree to the content of this Policy, it will prevent us from providing you with complete services, and please immediately stop using our products and services.
If you have any questions about this Policy during your reading, you may contact us through the contact information at the end of this Policy, and we will provide you with a reply as soon as possible.
This Privacy Policy of Kutetailor Platform will help you understand the following contents:
This Policy applies to the web version of "Kutetailor Platform" and related technical services. Please note that this Policy does not apply to other third-party products/services you access through our products and services ("other third parties" include the other party to your transaction, any third-party website, third-party service providers, etc.). Third-party services are subject to their own privacy policies. Before choosing to use third-party services, you should fully understand the functions and privacy policies of the third party's products/services.
This platform is a service mainly for enterprise users. When you, as an enterprise user, enter the personal information of your customers (i.e., "end customers") into this platform, this act constitutes the sharing of personal information by you to us (Qingdao Kutesmart Co.,Ltd.). In this scenario, both you and we are independent personal information processors and will each bear corresponding legal responsibilities.
You promise and guarantee that before sharing any personal information of end customers with us, you have obtained sufficient, valid and clear separate consent from the end customers in accordance with applicable laws and regulations. Such consent must clearly inform the end customers that their personal information will be provided to "Qingdao Kutesmart Co.,Ltd." for the purposes of customer management, order processing, virtual fitting, etc., as stated in this Policy. All responsibilities and disputes arising from your failure to obtain legal authorization from end customers shall be borne by you.
We will follow the principles of legitimacy, legality and necessity, and collect and use the personal information you actively provide or generate due to the use of products/services during your use of the services for the following purposes stated in this Policy. For detailed information on our collection of personal information, you may also refer to the List of Personal Information Collected released together with this Policy.
To assist you in business lead registration and Customer Relationship Management (CRM) for subsequent business follow-up and order placement, we may need to collect and use the following information:
To provide you with complete order processing, logistics inquiry and bill management services, we may need to collect and use the following information:
To provide you with richer and more convenient intelligent services, we will collect and process the following information when you use specific functions:
To optimize your user experience, we will provide multilingual services. To realize this function, we will identify your device's language preference settings so as to automatically translate the text content in the application into your preferred language.
We hope to provide you with comprehensive services, so we will continuously improve our services, including technology. This means that our services may often launch new functions, which may require the collection of new information. If there are major changes or adjustments to the personal data we collect or the methods of use, we will notify you through appropriate means and may revise this Policy. For detailed information on the collection of personal information, please refer to the List of Personal Information Collected.
To provide you with services, we may need to request corresponding permissions from your device within a necessary scope. You can decide to enable or disable these permissions in the browser settings at any time. Please note that your enabling of any permission means that you authorize us to collect and use the relevant personal information to provide you with the corresponding service. Once you disable any permission, it means that you revoke the authorization. We will no longer continue to collect and use the relevant personal information based on the corresponding permission, nor will we be able to provide you with the service corresponding to that permission.
In the process of providing services to you, we may collect some of your sensitive personal information. Sensitive personal information refers to personal information that may endanger personal and property safety, and easily lead to damage to personal reputation, physical and mental health or discriminatory treatment if leaked, illegally provided or abused.
If we are to collect your sensitive personal information, we will use methods such as independent pop-up prompts to seek your separate consent again for the processing of this sensitive personal information. We will only process this information after obtaining your explicit authorization. You may refuse to provide it, but you may not be able to use the corresponding service.
We promise to strictly keep your information confidential. If it is necessary to share your information with a third party to provide you with services, we will assess the legality, legitimacy and necessity of the third party's information collection. We will sign relevant legal documents with the third party and require the third party to comply with laws and regulations when processing your personal information, and make every effort to require the third party to take relevant protection measures for your information. For detailed information on information sharing, you may also refer to the List of Personal Information Shared with Third Parties released together with this Policy.
To ensure the realization of the relevant functions of this website, we may access Software Development Kits (SDKs) provided by third parties to achieve relevant purposes; to complete the transportation service of your goods, after you place an order, we will share your order information and consignee information with logistics companies such as UPS Express and SF Express to complete the goods delivery. We will conduct strict security monitoring on the information acquisition behavior of cooperative parties to protect data security.
We will not transfer your personal information to any company, organization or individual, except in the following cases:
We will only publicly disclose your personal information in the following circumstances:
(1) After obtaining your explicit consent;
(2) Disclosure based on law: Under the circumstances of laws, legal procedures, litigation or mandatory requirements of government authorities, we may publicly disclose your personal information.
We may process your personal information in accordance with the requirements of laws and regulations in the following situations:
(1) It is necessary for the conclusion or performance of a contract in which an individual is a party;
(2) It is necessary for the performance of statutory duties or obligations;
(3) It is necessary to respond to public health emergencies or protect the life, health and property safety of natural persons in emergency situations;
(4) Processing personal information that has been publicly disclosed by an individual or otherwise legally publicly disclosed within a reasonable scope in accordance with the provisions of the Personal Information Protection Law;
(5) Other circumstances stipulated by laws and administrative regulations.
(1) Storage Location: In accordance with the provisions of laws and regulations, we store your personal information in Hong Kong, China. If cross-border storage is required, we will separately obtain your authorization and consent again.
(2) Storage Period: Unless otherwise stipulated by laws or relevant regulations, we will retain your personal information for the period necessary to provide our services. After you cancel your account, we will delete your personal information or anonymize it in accordance with your request, unless otherwise stipulated by laws and regulations.
We attach great importance to information security and use various security technologies and procedures to prevent information loss, improper use, unauthorized access or disclosure. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide to us. However, please understand that due to technical limitations and the limitations of risk prevention, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% security of information. You need to be aware that the system and communication network you use to access our services may have problems due to circumstances beyond our control.
We have established a dedicated team responsible for the research, development and application of various security technologies and procedures. We will conduct security assessments on the person in charge of security management and personnel in key security positions. We have established a sound information security management system and internal security incident handling mechanism. We will take appropriate security measures and technical means that meet industry standards to store and protect your personal information to prevent the loss, unauthorized access, use, damage or leakage of your information. In accordance with our security management system, incidents of personal information leakage, damage or loss are classified as major security incidents. Once they occur, the company's emergency plan will be activated, and a joint emergency response team composed of multiple departments such as the Network Operations Department, Information Management Department, Customer Service Department and Legal Department will handle them.
We will conduct data security awareness training and security capability training and assessment for employees, conduct identity authentication and permission control for employees who process personal information, and sign confidentiality agreements with employees and partners who have access to your personal information to clarify job responsibilities and codes of conduct. If there is a violation of the confidentiality agreement, the labor or cooperation relationship with us will be terminated immediately, and relevant legal responsibilities will be pursued. Confidentiality requirements are also put forward for personnel who have access to personal information when they leave their posts.
In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation of the security incident and its possible impact, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, letter, phone call, push notification, etc. If it is difficult to inform each individual information subject one by one, we will issue an announcement in a reasonable and effective manner.
At the same time, we will also actively report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.
We also ask you to understand that in the Internet industry, due to technical limitations and rapid development, as well as various possible malicious attack methods, even if our company does its best to strengthen security measures, it cannot always guarantee 100% information security. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and other personal information to others.
In principle, you can access your personal information through the following methods:
You can submit your application for copying, transferring or supplementing to us through the contact information/customer service provided at the end of this Policy, and request us to copy, transfer or supplement your data.
You can submit your application for explanation of personal information through the contact information/customer service provided at the end of this Policy, and request us to provide an explanation of your personal information.
You may submit a correction application to us through the contact information/customer service provided at the end of this Policy, requesting us to correct or update your data, unless otherwise specified by laws and regulations.
You may submit a request to us for the deletion of your personal information through the contact information provided at the end of this Policy (for example, when you no longer need us to continue providing services to you), except where the data has been anonymized or otherwise specified by laws and regulations.
We are willing to be with you at all times. If, due to special reasons, some or all of our products and services have to cease operation, we will notify you 15 days in advance through the homepage of the product or service, in-site messages, emails sent to you, or other appropriate means that can reach you. We will stop collecting your personal information and will delete or anonymize your personal information in our possession in accordance with legal provisions, except where otherwise specified by laws and regulations.
In the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your request:
Our products and services are mainly oriented to adults. Although we do not target children as users, we still attach great importance to the protection of children's personal information.
If you are a child under the age of 14, please be sure to carefully read this Privacy Policy together with your parents or other guardians (collectively referred to as "Guardians" hereinafter) under their guidance, and only after obtaining your Guardian's consent, ask your Guardian to assist you in completing the registration and using our services.
If we identify that you are a child under the age of 14, we will suspend the provision of services to you. In accordance with the requirements of laws and regulations, we will take measures to notify your Guardian and seek verifiable consent from the Guardian. We will only collect and process children's personal information when permitted by law, with the explicit consent of the Guardian, or when necessary to protect the child. Meanwhile, we have established strict rules for the collection and use of minors' information to ensure the security of minors' personal information. You can learn more specific details by reading the Kutesmart Children's Privacy Protection Guidelines.
If you are a Guardian of a child, please pay attention to whether the child under your guardianship is using our services. If you have any questions about the personal information of the child under your guardianship, or need to modify or delete it, please feel free to contact us through the contact information provided in this Policy at any time.
Contact Email: service@kutesmart.com
Our platform is available to users worldwide. After your personal information is collected in the country or region where you are located (such as the European Union, the United States, etc.), it will be transmitted and stored in our data center located in Hong Kong, China.
We will comply with the legal requirements of the jurisdiction where you are located and the data receiving location to ensure that your personal information is fully protected during cross-border transmission. We will mainly ensure this through the following methods:
If you do not agree to the cross-border transmission of your personal information, we will not be able to provide you with the services of this platform.
Our Privacy Policy may be changed.
Without your explicit consent, we will not reduce the rights you are entitled to under this Privacy Policy. We will post any changes made to this Policy on this page.
For material changes, we will also provide more prominent notifications (including through channels related to this website or company that can effectively reach users, such as "public notice on the webpage", "prompt through pop-up window", or "sending notifications to your reserved contact information").
Material changes referred to in this Policy include but are not limited to:
You can contact us through the following methods, and we will respond to your request within 15 days:
If you are not satisfied with our response, especially if you believe that our personal information processing practices have harmed your legitimate rights and interests, you can also seek a solution by filing a lawsuit with the people's court that has jurisdiction over the defendant's domicile.